Delivery to UK, the EU and the Rest of the World

CHRISTMAS & NEW YEAR HOLIDAY - Our last day for the next working day delivery for stocked items is Friday, December 20 at 2 pm. Orders placed after 2 pm will be processed on Thursday, January 2 2025. Items with a lead time noted on their product pages will also be processed on our return.

We offer free next working day delivery on all orders placed before 2 pm Monday to Friday over £100 inc VAT to UK mainland addresses except on bank holidays and other public holidays.

Orders for Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the Scottish Highlands and Islands can take 2-3 working days.

Saturday delivery is available for UK mainland addresses only. This option is available at checkout.

All other orders under £100 will incur a postage charge of £10. Some postcodes may attract an additional charge.

Pallet deliveries may incur a separate charge depending on the postcode. There may also be a charge for Saturday delivery.

If your order contains items that are out of stock please advise us if you wish to have a part order sent out or the order sent in full. 

We can also arrange bulk items or pallet delivery on a three-day service. Costs will vary depending on the size of the order, so please get in touch with us for details.

Can I change the delivery address after placing my order?

Unfortunately, after an order has been processed we are unable to change the delivery address

Can delivery be made to an address other than my billing address?

Yes, if your card payment has passed security delivery can go to another address

Can I pay with PayPal?

We do accept PayPal however, delivery will be made to the address on your PayPal account.

Will I get a designated delivery time?

With DPD Local you will get a 1 hour delivery slot.

How can I get in touch with you about my delivery?

Please visit our Contact Us page

Delivery to the EU and the Rest of the World

We are happy to offer delivery to mainland Europe and most international countries. Additional carriage charges will apply.

Orders placed after 2 p.m. are despatched the next working day, so any orders received after 3 p.m. on a Friday will be sent from our warehouse on Monday for a 2-5 working day delivery.

Shipping costs are calculated via height, weight and depth and will be attributed to the order size. Once your order is placed, we will email you a confirmation of the shipping cost.

Please email us at sales@underfloorstore.co.uk for all carriage quotes.

If clearance forms are required for the product’s entry into the destination country, these must also be completed and filed by the customer.

All deliveries are subject to stock availability Our full terms and conditions are available here